Home > Uncategorized > Engagement by any other name would still show passion!

Engagement by any other name would still show passion!


What is engagement in the workplace, and what does it mean to your organization?  I think about this quite a bit, and probably talk about it with anyone and everyone that I meet more than I should.  It’s a large part of why I do what I do and ultimately it bleeds in to everything that everyone does every day.  This is a missing key to organizations and business today.  Indulge me for a moment as I explain.

Think of your favorite thing to do.  It could be playing golf, online games, fishing, hiking, cooking, reading, knitting, playing competitive sports of any kind, etc.  Now, how much time and effort do you, or would you if you could, put in to that activity?  If you speak to anyone who has a hobby or other passion that they truly enjoy, the answer will more than likely be that they have put many hours of effort and thought in to it.  If we look at sports stars, how many hours of training and practice go in to preparing to play their game of choice?  When you look at a talented musician, how many hours over how many years, did it take for them to get good at playing their instrument?

In a recent article that I read from www.management-issues.com, called “Presenting Work to Best Advantage” by Janet Howd, I really made some excellent connections, that I believe many leaders are missing today.  In the article she discusses how she observed skateboarder’s practicing techniques over and over again, directly adjacent to the Royal Festival Hall in London, where members of the orchestra practice their instruments.  The comparison in the article is absoultely astounding in it’s simple complexity.  The orchestral members and the skateboarders have many commonalities that most would never connect.  They both constantly and consistently work with their “instrument”, long hours to become as close to perfect as they can at what they do.  They tirelessly learn new things about their passion, and then immediately apply what they have learned, to the point of exhaustion in some cases, in pursuit of memorization and understanding of what they have learned.  This goes on day-in-and-day-out.  Each person is learning from those around them, while continuing to become great themselves and pass along the wisdom that they have gained to those around them.  Everyone in both groups is aware of the others around them and understands that they must be aware of them to avoind injury (in the case of the skateboarders) or sound correct and make beautiful music (in the case of the orchestral members).  This awareness draws them together in a close bond all its own.

So what does this have to do with small-business, medium-business, or ANY business for that matter?  Think about the last time you looked at your organization or any other organization and saw that type of commitment to the job and the company.  How many employees will honestly state that they do what they do simply for a paycheck, and how is this allowed to continue?  What COULD your business be doing if your employees had this type of commitment and engagement?  These are the types of questions that I and my company ask on a daily basis.  We seek to find out what gaps exist in the engagement chain, and how to fill those gaps.  Our purpose for this is the realization that many issues faced in organizations today exist because there is not this type of engagement across the organization at all levels!

Imagine for a minute a workplace where every leader comes in with a true desire to support the team members and the organization, and is constantly looking for ways to improve what they do and what their people do.  Every employee wakes up excited to go to work and genuinely enjoys coming to work, and genuinely strives to see the business succeed because it is something that they believe in and want to succeed.  Everyone equally owns the business, the processes, the outcomes, even if only in spirit.  Everyone works in varied groups surrounded by people who want to see them succeed as much as they want to succeed, and everyone shares their expertise and knowledge to make that happen.  Even when times are tough the members of the organization can understand that there are tough decisions to be made, but that overall the organization cares and values them.  When new skills are learned, they are implemented and practiced immediately with a fervant passion to not only commit the new skill to memory, but to be considered good at it, and this is supported at every level.  There will be failures at times, but it will not stop the members from continuing to try.  Everyone comes up with new ideas for ways to improve the business or change a process, not because they want to get out of doing something, but because they see a way for the organization to improve a service/product, save money and time, or re-allocate efforts from one area to another.  This is the business of the future.

This type of environment is not impossible.  Any business can have this, but you must create the right environment and conditions for success like this to grow and thrive.  When the members of an organization are truly passionate about what they do, they are engaged, and when they are engaged, they and the organization are more likely to succeed!

Advertisements
  1. No comments yet.
  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: